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My Account
My Account
1. 
Print catalog
Print catalog
Sorry we do not release print catalogs. Our products change due to raw Baltic amber we buy and current market. Some products are released with very limited quantities.
2.
Wholesale orders
Wholesale orders
QUANTITY DISCOUNTS
We offer quantity discounts on selected items. If such is available you will
see " Our quantity discounts :" in product description page.
Visit this page to see demonstration:
baroque-baby-teething-baltic-amber-beads-necklace-n137.html
ORDER TOTAL DICOUNTS... more
3.
Registered customer
Registered customer
What is the benefit in becoming registered customer on our website?
Available only to registered (and signed in) customers:
* Exact stock information. * Quantity discounts
* Order status and information page * Communication in order page more
4.
Secure shopping
Secure shopping
Credit Card Safety
All credit card transaction we accept are done via 2CO.com ( 2Checkout.com , Inc. ( 2CO ) our authorized reseller).
Credit cards offer an ideal balance of convenience and flexibility. That’s a combination of benefits that is as attractive to fraudsters as it is to you.... more
5.
Coupon code
Coupon code
In order to get shipping or other discount that is available in discounts page you must use discount coupon.
1. Register / Sign In (optional). 2. Add required amount and value of products to cart. 3. Go to cart page . In "Discount coupon code: " Enter discount code and click apply.
Most of our discounts... more
6.
Currencies
Currencies
Change currecy by selecting "Euro" as presented in picture below:
US dollar, Euro, UK Pound and Lithuanian Litas are available.
Our sites main currency is Euro . more
7.
Track my order
Track my order
In order to check order details (like shipping address) or its status please enter your email address or order number in " Track my order(s): " field on right.
8.
Unclaimed mail
Unclaimed mail
Always make sure address you provided when placing order is correct. If for some reason mail was insufficient address, attempted not known, no such number / street, not deliverable as addressed or any other returned to sender unclaimed mail it is not reshiped free of charge .
Please use "Pay Now" button... more
9. 
Registered air mail shipping method
Registered air mail shipping method
All our items are shipped as Registered air mail . Currently all mail is posted as Priority .
Correspondence rates at post office. more
10. 
EMS shipping method
EMS shipping method
Express Mail Service (EMS) is a value-added service involving the collection and delivery of mail items to international destinations in a short space of time.
The service covers 78 countries worldwide. Average delivery times to international destinations are 2–5 working days. Learn more
Supported... more
11.
How much does shipping cost?
How much does shipping cost?
Cost varies on the region you live and on total weight of your order.
In order to find out how much shipping costs use Estimate shipping* feature below or in cart page .
*Does not work with be empty cart. more
12.
What is PayPal Express Checkout?
What is PayPal Express Checkout?
" PayPal Express Checkout " is alternative checkout to our standard one. It is is very fast, secure, convenient and most simple way to checkout (PayPal account is required). more
13.
Payment methods we accept
Payment methods we accept
2checkout is your trusted international online payment solution and authorized reseller for thousands of tangible and digital products and services.
www.2co.com or www.2checkout.com
Moneybookers is one of the world’s largest online payment providers currently being used by over 50,000... more
14.
Delivery time
Delivery time
Europe 1 - 2 weeks
USA & Canada 2 - 3 weeks
Other countries ~ 3 weeks
This information is presented by carrier Lithuanian Post . Transit time may vary, particularly during peak periods. We promise to expedite parcels in a timely manner, mostly within one business day. more
15.
Shipping policy
Shipping policy
International parcels have to be processed through customs and this may cause a delay at times . We cannot foresee the rate of speed these government agencies will take.
Many countries impose their own customs, duties, tariffs, taxes, etc. on items being shipped from a foreign country. We are not responsible... more
16.
Return procedure
Return procedure
In order to initiate return process please contact us by email sales@truebalticamber.com with order number and your details.
Instructions after process is accepted
Merchandise must be in its original packing with green slip from Lithuanian customs . If you have disposed box or parcel with declaration... more
17.
Return policy
Return policy
Returns accepted as exchange , store credit or money back .
Shipping and handling fees are non-refundable.
Report return to sales@truebalticamber.com with order number and purchase details
Initiated report withing 7 days of receipt.
Maximum 30 days time... more
18.
Handling
Handling
Order handling time is one business day Monday to Friday exept holidays.
Handling or surcharge fees are not charged in our store.
19.
Care for your Amber jewelry
Care for your Amber jewelry
To enjoy your amber jewelry for long time, some simple precautions must be observed. Because of the softness of amber, its brittleness, and its susceptibility to attack by various chemicals and oxidation, amber jewelry pieces do require some special care in handling and storing.
Amber beads should not be stored... more
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