0
Cart is empty

truebalticamber.com ("Company", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site"), make a purchase, or engage with our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

  • Account Information: When you register on our Site, we may collect your name, email address, shipping address, billing address, phone number, and other relevant information.
  • Payment Information: We collect payment information (e.g., credit card number, billing address) when you make a purchase. Payment information is processed by our third-party payment processors, and we do not store this information on our servers.

Transaction Data

  • Order Details: Information related to the products you purchase, including the product name, price, and order history.
  • Shipping Information: Information required to ship your orders, such as your address and delivery instructions.

Automatically Collected Information

  • Log Data: Our servers automatically collect information when you access the Site, such as your IP address, browser type, operating system, referring URLs, pages visited, and time spent on the Site.
  • Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect and store information about your activity on our Site.

Google user data:

  • Google Account Information: We access your Google account's basic profile details, such as name and email address

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Transactions: To process and fulfill your orders, manage payments, and provide you with order confirmations.
  • Account Management: To create and manage your account, including providing customer service and responding to inquiries.
  • Marketing and Communications: To send you promotional materials, newsletters, and other communications (you can opt-out of these at any time).
  • Site Improvement: To analyze usage and improve our Site, products, and services.
  • Legal Compliance: To comply with applicable laws and regulations and for legal and security purposes.
  • Google user data collected to improve your experience with the app and to provide personalized services. Specifically: Your email address is used to authenticate and identify your account.

3. Sharing Your Information

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist us with payment processing, order fulfillment, shipping, marketing, and other services.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
  • Legal Obligations: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.
  • Google user data is not shared with third parties for advertising or marketing purposes. However, we may share your data with third-party service providers to help operate and improve the app.

4. Data Security

We use a variety of security measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information. Google user data is stored in secure, encrypted servers within Lithuania and is only retained for as long as necessary to fulfill the purposes outlined in this privacy policy. We do not store sensitive Google user data unless it is essential for the functionality of the app. We implement a variety of security measures, such as encryption and secure access protocols, to ensure that Google user data is protected from unauthorized access, use, or disclosure.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Google user data will be retained for as long as your account remains active or as needed to provide the services offered by the app. You may request data deletion at any time, and we will comply within 30 days of order completion, unless retention is required by law.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request access to your personal data and receive a copy of it.
  • Correction: You can request that we correct any inaccuracies in your personal data.
  • Deletion: You can request that we delete your personal data, subject to certain exceptions.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in these communications.
  • You have full control over the Google data you share with our app. You may revoke access to your Google data at any time by deleting account from within your profile page. Once access is revoked, we will no longer have access to your Google data, and previously collected data will be deleted unless required by law or necessary for security.

To exercise these rights visit your profile page or please contact us.

7. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are aware that a child has provided us with personal information, please contact us immediately.

8. International Data Transfers

If you are accessing our Site from outside the country where our servers are located, your information may be transferred across international borders. By using our Site, you consent to the transfer of your information to our facilities and to the facilities of those third parties with whom we share it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting of the updated Privacy Policy on the Site. You are encouraged to review this Privacy Policy periodically to stay informed about our practices.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us.