DHL International GmbH.
DHL is part of the world’s leading postal and logistics company Deutsche Post DHL Group, and encompasses the business units DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight and DHL Supply Chain.
TNT Holdings B.V. (TNT)
is an international courier delivery services company with headquarters in Hoofddorp, Netherlands. The firm has fully owned operations in 61 countries and delivers documents, parcels and pieces of freight to over 200 countries.
United Parcel Service, Inc. (UPS)
is the world's largest package delivery company and a provider of supply chain management solution.
AB Lietuvos paštas
Largest provider of postal services in Lithuania. Offers not only postal, but also courier and financial intermediation services.
Express Mail Service (EMS)
is an international post for documents and merchandise, offered by postal operators of the Universal Postal Union (UPU).
How much is shipping?
Once you’ve clicked through to Secure Checkout, you can enter your delivery address and choose a shipping method. Shipping costs are then calculated and tacked on to your subtotal. Estimate shipping cost.
Can I track my order?
We rely on a global network of shipping partners (UPS, TNT, DHL) as well as local postal services (Lithuania Post) to get your order to your doorstep as soon as possible. Tracking details are always included in your Orders Details page as well as on the shipping email we send you.
Do you deliver to APO, FPO and DPO addresses?
Yes; however, due to the nature of these services, it may take more than 45 business days to receive your order. If possible, we recommend using a civilian address.
Where does my order ship from?
All merchandise is sent from our warehouse, Lithuania, Palanga.
One business day.
Will I have to sign for receipt of mail?
Yes, we send only registered singed for mail that requires signature, please make sure item is sent to a location where someone will be available to collect mail and sign for it during business hours.
What is average delivery time?
- 2 - 4 business days courier mail.
- 5 - 10 business days by mail within Europe.
- 7 - 15 business days by mail rest locations.
What should I do if I still have not received my order?
- Check tracking number you received via email.
- Contact your local post. Mail is held in post for 1 - 2 weeks time, then sent back to sender.
- Contact us.
Unclaimed mail is delivered back to sender, if you haven't received your order please contact us for re delivery.
Why is delivery taking so long?
International parcels have to be processed through customs and this may cause a delay at times. We cannot foresee the rate of speed these government agencies will take.
Are there any duties or taxes upon delivery?
Many countries impose their own customs, duties, tariffs, taxes, etc. on items being shipped from a foreign country. Most items clear customs with no hassle. However we cannot forsee or be held responsible for imposed taxes or other charges, shipments that are seized by customs officials, or seized for any duties, VAT, etc levied on our shipments by foreign governments.
Can I collect order in person?
Unfortunately no local pickups are permitted. Merchandise is stored in sealed packing in warehouse ready to be shipped.