DHL International GmbH.
DHL is part of the world’s leading postal and logistics company Deutsche Post DHL Group, and encompasses the business units DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight and DHL Supply Chain.
TNT Holdings B.V. (TNT)
is an international courier delivery services company with headquarters in Hoofddorp, Netherlands. The firm has fully owned operations in 61 countries and delivers documents, parcels and pieces of freight to over 200 countries.
United Parcel Service, Inc. (UPS)
is the world's largest package delivery company and a provider of supply chain management solution.
AB Lietuvos paštas
Largest provider of postal services in Lithuania. Offers not only postal, but also courier and financial intermediation services.
Express Mail Service (EMS)
is an international post for documents and merchandise, offered by postal operators of the Universal Postal Union (UPU).
How much is shipping?
Once you’ve clicked through to View Cart page or Secure Checkout, you can enter your delivery address and choose a shipping method. Shipping costs are then calculated and tacked on to your subtotal.
Do you ship to the USA?
We ship to Worldwide, including USA, Canada, Australia, Europe and rest countries.
Can I track my order?
Tracking number is sent after order is completed, also you can find it in Orders Details page.
Standard mail tracking numbers can also be used in local post office pages.
Do you deliver to APO, FPO and DPO addresses?
Yes, however due to the nature of these services, it may take more than 45 business days to receive your order. If possible, we recommend using a civilian address.
Where does my order ship from?
All merchandise is sent from our warehouse in Lithuania, Palanga.
Depending on order size 1 business day in most cases.
Will I have to sign for receipt of mail?
Yes, delivery requires signature, please make sure item is sent to a location where someone will be available to collect mail and sign for it during business hours.
What is average delivery time?
- 2 - 5 by express mail.
- 5 - 12 by standard mail within Europe.
- 7 - 20 by standard mail to worldwide.
What should I do if I still have not received my order?
- Check tracking number you received via email.
- Contact your local post. Mail is held in post for 1 - 2 weeks time, then sent back to sender.
- Contact us.
Unclaimed mail is delivered back to sender.
Why is delivery taking so long?
International parcels have to be processed through customs and this may cause a delay at times. We cannot foresee the rate of speed these government agencies will take.
Lost mail claim can be initiated after 30 days pass since dispatch day. By placing order you accept condition not to raise disputes or cancel payment sooner then 30 days of day it was mailed.
Are there any duties or taxes upon delivery?
Many countries impose their own customs, duties, tariffs, taxes, etc. on items being shipped from a foreign country. Most items clear customs with no hassle. However we cannot forsee or be held responsible for imposed taxes or other charges, shipments that are seized by customs officials, or seized for any duties, VAT, etc levied on our shipments by foreign governments.
Can I collect order in person?
Yes you can collect order from our warehouse. Unfortunately you cannot pre view products that are listed to our online store, merchandise is stored in sealed packing at our warehouse ready to be shipped.